1. Information We Collect

When you use our website or place an order, we may collect:

Name, email address, and phone number when you register, place an order, or contact us.
Delivery address for order fulfillment.
Order history and preferences to improve your shopping experience.
Technical data such as IP address, browser type, and pages visited via standard website analytics.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about your orders, inquiries, or account.
Send promotional offers and newsletters (only if you opt in).
Improve our website, products, and services.
Comply with legal obligations.

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data only with:

Delivery partners to fulfill your orders.
Payment processors to facilitate transactions.
Legal authorities when required by Kenyan law.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take reasonable steps to safeguard your information.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your personal data.
Opt out of marketing communications at any time.
Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya.

7. Contact Us

For any privacy-related questions or requests, contact us at:

THAITEC (K) SUPPLIERS LTD
Biashara Street, Shabab, Nakuru — opposite Total petrol station
Phone: 0736 337 654
WhatsApp: +254 734 488 613

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.